Odd One Out — Support

Find the one that's different.

Need help?
Email yigitulusoy2024@gmail.com and we'll get back to you. Telling us your device model and iOS version helps us answer faster.

Common questions

I bought gems but didn't receive them.
Gem packs are delivered as soon as Apple confirms the purchase. If a purchase was charged but the gems didn't arrive, email us with the date of the purchase and we'll sort it out. Gems are consumable items, so they are not restored when reinstalling the app.

My progress disappeared.
Progress is stored only on your device and is not backed up to any server, so deleting the app removes it permanently.

Do I have to watch ads?
No. Ads are entirely optional — they appear only when you choose to tap a button that offers one. There are no forced ads.

How do I stop personalised ads?
Go to iOS Settings → Privacy & Security → Tracking and turn off permission for this app. Rewarded ads will still work; they'll just be less personalised.

The game is hard to read / I'm colourblind.
Open Settings inside the game and turn on High contrast mode, or switch the shape palette to High contrast. If a specific level is still unclear, please tell us which one.

Privacy

Read the Privacy Policy.